Cancellation Policy

To cancel an order you have placed with Compliant Background Screening Partners, LLC., you must immediately contact customer support by email at (cbsp@comcast.net) or by phone (978-887-2071).  Every effort will be made to accommodate the cancellation of your order. 

When contacting customer support to cancel an order, please be ready to provide your name, the order number, the date of your order and your contact information.

Please note, if your order has already been processed, the order CANNOT be canceled. 

All processed orders are final!

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As a privately owned company, CBSP is not limited to using certain vendors for any of our background screening data.  This is critical to the depth and breadth of our data.  We at CBSP have the freedom to research, test, evaluate and choose the vendors we use.  This is important because not all vendors supply quality data of the highest integrity.   CBSP does not engage in business with any vendor until we conduct our own due diligence.